Complaint
Aigeni Technology Co., Ltd. is engaged in designing, producing and marketing lithium
electric bicycles, our design elements originate from mass public populations in Europe.
Our products have widely distributed to most of countries throughout EU: Austria, Belgium,
Denmark, Germany, Holland, UK, France, Italy, Sweden, Croatia, Hungary, Portugal,
Switzerland, Poland, Russia and so on.
In order to make perfect products, when Aigeni choosing our supply system, we also focus
on building long-term strategic partnership, and thus we can ensure the quality as well as the
after sales service. For example the key components: lithium battery the separator is from
the biggest separator supplier in Japan-Asahi, and the intelligent power management system
is from GP, which cooperate with many European companies. It will automatic enter
shipping mode to keep the battery pack in high capacity, in order to compensate the long
shipping period and unused period. In the meanwhile, its BMS have similar function as the
black box, which can analyze the problem effectively, for the purpose of find out solution quickly.
All of our popular products passed the authentication EN15194, to make customer sales
early. We pursue in good faith: sincere, sincerely invite all of the intention partners to join
us, to build better future.
Our aim is: pursue perfect quality, create brilliant future.
Aigeni Technology co.,ltd is always with you.
Packing & Delivery
Q1.What's your payment terms?
A:L/C, T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q2.Can I have my own customized product?
A:Yes,your customized requirments for color,logo,carton marks,package,ect are welcome.
Q3. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q4. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q5. What is your sample policy?
A: We are pleased to provide the samples for you to check the quality of our products,but you need to pay the fees of manufacturing and transportation.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery to assure the quality.
