Complaint
Q: What is your minimum quantity order?
A:We don't have the minimum order quantity, even 1 set is acceptable
Q: Do you provide sample? Is it free or extra ?
A: Yes, we can provide the samples. And all the sample cost will be refunded after you place the order.
Q: What is your terms of payment?
A: 30%-50% T/T for deposit, balance before loading.
Q: How can I assure my payment?
A: You can place the order through Trade Assurance on Alibaba. For the details, please contact us.
Q: How to place an order?
A:1. Inquiry (Design, Material, Color selection, etc);
2. Drawing confirmation;
3. PI confirmation;
4. Deposit payment;
5. Production;
6. Production inspection;
7. Balance payment;
8. Delivery arrangement.
Q: How to install the Closet?
A: 1. Find out each part of the closet which has been separately packed in one box and is well indicated by label;
2. Follow the installation steps on the manual books or video we provided.
3. Our after-sales service team will answer any questions you may have.
