Exhibitions
FAQ
How to make an inquiry?
Pls tell us the material, size, quantity of product you need, as well as your preferred delivery method. We welcome first time buyers. Simply send us pictures of the articles you need us to provide or tell us of your requirements. We can provide you with comparable or even higher quality goods.
How to request sample merchandise?
1. After confirming your desired product, you can request samples. We invite you to check the quality.
2. If you want a standard (unlabeled, unmarked) sample, we will send at no cost to you, save for shipping. After confirming your order, the sample's freight cost will be deducted from your total cost.
3. If you need to change product size or any others specifications, email us details of those changes (preferably in pictures). We can renegotiate cost.
Could you do the design for me?
That is our goal! We would like to design according to your ideas and information. Small changes can be made for free. However, large design changes will incur an extra fee.
What is the usual shipping time?
The shipping time is usually 3 to 5 working days by express or air, and 15 to 30 days by sea.
What are the payment terms?
We accept T/T(PayPal for small orders, Company account for regular orders), L/C at sight.
For established customers, we can discuss the L/C (extension of credit time) or DP payment, or other payment terms.
What if there is problem with the products after receiving?
We take pictures for you before shipping confirmation. If you note any production deficiencies, please send us notice (product pictures by email). We will correct what is not suitable or make other compensation.
Complaint
