Complaint
Q1:.What is working time?
A:08:30-17:00 (GMT+8 Beijing), from Monday to Saturday.
24 Hours customerservice
For any query or problem , please contact us :
Q2: Will my drawing be safe after you get it?
A:Yes, we will not release your design to third party unless with your permission. And we
can sign the NDA before you send the drawing.
Q3: What is the MOQ?
A: Usually we don't set MOQ, but the more, the cheaper. Besides, we are happy to make
prototype or sample for clients to ensure quality standard.
Q4:Whether some samples can be provided?
A: Yes, We can supply the sample if we have ready parts in stock, but the customers have
to pay the sample cost and the courier cost.
Q5: What is your terms of payment?
A: T/T 50% as deposit, and 50% before delivery. We'll show you the photos of the products
and packages before you pay the balance.
Q6: How about your delivery time?
A: Generally, it will take 5-7 days after receiving your advance payment. The specific delivery
time depends on the items and the quantity of your order
