Complaint
| Product name | Hot Sale Custom Folded Envelope Paper Laser Cut Embossed Wedding Greeting Invitation Cards Christmas Gift Card |
| Material | Art paper coated paper, or as the clients' requirements |
| Specification | Size: difference sizw or according to clients' specific requirements |
| Shape | Rectangle; Square; Circular; Oval; Triangle; Heart shape, Other special Shapes |
| LOGO | Spot UV, Printing, Hot stamping, Embossing |
| Features | Recyclable, fine craftsmanship, high quality |
| Brand | OEM and ODM are available, and we can printing the LOGO, that the customers supply |
| MOQ | 10000SETS |
| Price | Reasonable price |
| Delivery time | 2 weeks for 10000-15000PCS |
| Sample time | 5-7 days, according to the size and workmanship |
| Sample fee | Paid by customer, prepay according to the quantity of last order |
| Payment | L/C,T/T,D/P, Western Union, Paypal |
| Packing: | Carton, Case Or Box |
1. What kind of information should I offer if I want to get a quotation?
1) box type and printing requirements.
2) box folded size or flat size. < Length x Width x Depth >
3) material and finishing material of packaging boxes.
4) if you are unsure printing color or box finishing material we can provide suggestions.
Usually the quotation will be sent to you within 4 working hours upon all the details of products being clear. We can quote you within 1 hour or even less time for urgent transaction.
2. Can I get a sample before mass production?
Of course! The normal production progress is that we make pre-production sample for your quality evaluation in advance. We will start mass production until we get your confirmation on this sample.
3. Is sample free? how long can you make a sample?
1) White sample is free of charge. For finished sample, we only charge you printing and material cost since running a large printer for small quantity package is very expensive.
2) White sample needs 1-2 working days, digital sample needs 3-5 working days ,printing sample needs 5-7 working days which up to confirmed file.
4. Can the sample charge be refundable?
Yes, sample charge can be refundable and deduct from bulk order.
5. How long is the mass production time?
Normally 15-25 working days according to different quantity. Rush order can be faster.
6. What kind of file format do you accept?
AI & PDF file is preferred.
7. Can you print spot varnish, UV clear coating with 5 or 6 colors ?
Yes. We have 6C printer and complete post process machines.
8. What delivery method do you have ?
1) By sea
2) By train
3) By air
4) By express (DHL / UPS / FEDEX / TNT / EMS)
9. What's your payment term?
30% deposit and balance before delivery.
10. What's your advantage comparing with other packaging factories?
Our quality is assured cause our factory focus on producing packaging material for more than 24 years. We have experienced workers and responsible sales representives who can analyze buyer's entire project quickly and work out the most effective project to achieve mutual win.
Finally our factory is located in south of China which is very mature packaging manufacturing base and has very sufficent material supply.
