Complaint
All of our vehicle are guaranteed by our technical assistance and considerate service. During the guaranteed period,most parts could be replaced upon receipt of your photos for quality problem proof in time
A. The chassis 1 year
B. Front fork 1 year
C. Gears, bearings, 12 months
D. Handle bar, brakes 12 months
E. Battery, charger, motor, engine 12 months
F. Controller 1 year G. Painting(excluding deliberate or accidental damage) 1 year
The warranty is only valid within the country the vehicle was purchased. Whereas, it is not valid for normal wear, misuse or neglect, improperly operation, damage or failure due to accident, parts or accessories not originally intended or compatible.
We Are The Professional vehicle Manufacturer In China, Has Engaged In Field For Over 10 Years. Previously we focused on China Domestic market and did good performance by good products and competitive price, and now we have the confidence on better performance for overseas market by our more hard work.
Q1. How can I get a sample for reference ?
A1. Yes, we send samples for testing according to different model
Q2. Can you give me some discount ?
A2. Yes, more quantity lower price
Q3. Can I do our logo or brand on electric bikes?
A3. Yes, we accept OEM,we also can change configuration,color according to your requirement,but you need to pay extra charges.
Q4. What's the delivery time?
A4. For sample order,if we have stock,the delivery time is about one week.For container order,as usual,about 30 days after payment.
Q5. Can I mix different models in one container?
A5.Yes,different models can be mixed in one container,but the quantity of each model should not be less than MOQ.
Q6. What's your warranty terms?
A6. We offer different warranty time for different accessories.Main parts for one year.
