Complaint
Product Name | CM05 360-Degree Rotating Star Projector | |||
Power Supply | USB charging or built-in lithium battery | |||
Battery | 1200mAH | |||
Power | 0.45W | |||
Material | ABS+PC+silicone | |||
Option | Time control + bluetooth speaker | |||
Product G/W | 0.2KG | |||
Control Method | Switch | |||
Application | It can be used as a birthday, holiday gift for friends, children and can be placed in the bedroom, cot, living room, desk, kindergarten, car etc. It is also a Christmas decoration | |||
Main Specifications:
Product Name: Star Projector Lamp
Product size: 13*13*14.5cm
Product gross weight: 320G, product net weight: 240G
Outer box size: 56*55*48cm
FCL weight: 17kg
Packing quantity: 48PCS/carton
50 Packing Size: 68*30*77cm
Weight: 17.4kg
Supply voltage: 5V
Power supply mode: 3 AA batteries/USB direct plug
This link is for Plug Mode, without battery , for other option, pls contact us for more detail.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 1-2 weeks for order quantity more than 500 pcs for the ordinary order.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 12 months warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation
