Complaint
Changzhou Xinying Medical Instruments Co., Ltd. was established in 2012. It is an orthopedic medical instruments manufacturer integrating product development, production and sales, specializing in the production of various types of medical cutting tools. With an excellent design team and advanced production equipment, we have created high-quality medical apparatus. A sound management system, good reputation, and perfect after-sales service have enabled the company's products to go to the country and export overseas. We have won the praise of orthopedic experts. Unanimously praised! The company adheres to the market orientation and continuously introduces advanced medical devices that meet the needs of the market. Xinying strives to bring you more value.
1. Q: Is customized design available?
A: Yes.
2. Q: What is the return policy?
A: For defective goods, please send us the picture to confirm then we will give you the replacement.
3. Q: Could I take samples to test quality and market in advance?
A: Yes, welcome to take samples to test our quality and service.
4. Q: What are your terms of delivery?
A: DHL, FEDEX, TNT, UPS, EMS.
5. Q: How about your delivery time?
A: Generally it is about one week if the goods are in stock. Or it is 15-30 days if the goods are not in stock but according to the order quantity.
6. Q: Does your product have a warranty period?
A: We give 1 year warranty, but wearing parts like drill bit and screwdriver are excluded.
7. Q: What is your payment method?
A: T/T,T/T, Western Union
