Complaint
Packing and Shipping:
| Package | Powder: PE bag, glass bottle, or PTFE bottle for inner packing, and aluminum foil bag for outer packing. Bulk order: Fiber drum or steel drum. |
| Payment options | T/T,Paypal,Visa,L/C,Western Union,or according to your needs. |
Transportation | UPS,TNT,EMS,Fedex,and so on.According to your location, safe customs clearance, generally delivered to your door within 3-7 days in Europe and the United States. |
If there is a product quality problem, if the test is unqualified, there is after-sales guarantee, we can return and exchange the product free of charge, so that you have no worries.
FAQ:
Q1: When will the product be shipped after payment?
---We are committed to the same day shipping.
Q2. How does your factory control quality?
All the raw material purchasing and production quality control are strictly following the ISO9001: 2008 management system. Besides, the full-featured detection equipment and GMP quality management system provided the strongest guarantee for a high-quality product.
Q3: How long will it take to receive the parcel?
--3 days for the US market; 4-6 days for the others.
Q4: What can I do if I don't have the ability to clear the custom?
--We got experience after doing export for many years, so don't worry we can handle that.
Q5: Can I get some samples?
---Yes.
