Complaint
The 26-inch light folding electric bike is a versatile vehicle designed for both city commuting and mountain adventures. Equipped with a powerful 500W brushless motor and a 36V 7.8Ah battery, this bike offers three distinct modes: pure electric, pedal-assist, and traditional cycling. Its LCD display provides real-time data, ensuring a smooth and informed riding experience.
Frequently Asked Questions:
1. What are the advantages of this electric bike? The bike offers three modes: traditional cycling, pure electric power, and pedal-assist, providing flexibility for different riding needs.
2. What colors are available? Colors can be customized based on customer requirements.
3. Can you add a logo or brand to the bikes? Yes, logos can be added for orders exceeding 50 units at no extra cost. For smaller orders, a one-time fee of $150 applies, which is refundable once the total order reaches 50 units.
4. Can I order samples to check quality? Yes, samples are available, but shipping charges apply.
5. Can you deliver samples via DHL or FedEx? Due to the bike's weight and size, international shipping via DHL or FedEx is not cost-effective. Local delivery options are available.
6. Can the configuration be customized? Yes, configurations can be adjusted based on your needs, though additional costs may apply.
7. What are the payment terms? Payment terms include TT or LC at sight.
Warranty: The motor, frame, front fork, charger, and lithium battery are covered under a 12-month warranty, while the lead-acid battery has a 6-month warranty. Free spare parts worth 1% of the order value are also provided, with a focus on electric components for better durability.
